Return Policy for Dr Tx

At Dr Tx, we are dedicated to ensuring the satisfaction of our customers. We understand that sometimes a product may not meet your expectations, so here is our return policy:

Eligibility for Returns:

1. Time Frame: Products must be returned within 30 days of the purchase date.
2. Condition of Product: Items must be unopened, unused, and in their original packaging.
3. Proof of Purchase: A valid receipt or order number is required for all returns.

Non-Returnable Items:

• Products that have been opened or used.
• Items purchased on sale or with a discount code.
• Products that are marked as “Final Sale.”

Return Process:

1. Contact Us: To initiate a return, please contact our customer service team through our website at contact@dr-tx.net.
2. Approval: Our team will review your return request and, if eligible, provide instructions on how to proceed.
3. Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:

• We only replace items if they are defective or damaged upon arrival.
• If you need to exchange it for the same item, contact our customer service.

Disclaimer:

• Dr Tx reserves the right to refuse returns that do not meet our policy.
• This policy is subject to change without notice.

For any questions or concerns regarding our return policy, please contact us through our website at contact@dr-tx.net.